Shipping & Return policy

Me delivers to Austria, Belgium, Denmark, France, Germany, India, Italy, Japan, Netherlands, Norway, Portugal, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States. Let Me know if a shopping country of your choice is missing at info@forubyMe.com

Flat shipping rate €9.90 and free shipping for orders over €99.


HOW DO I SHOP?

Simply add items to your shopping cart. Me will guide you through the checkout. If you find it difficult to place an order, please contact Me at info@forubyMe.com and we will be more than happy to assist you. Once you have placed an order, you will receive an email that your order has been received. Another email will follow as soon as your parcel has been sent. You will be given a shipping number so you will be able to track your order.


DELIVERY

Depending on where you live, the time it may take for your product to reach you, may vary.


SAFE PAYMENT

Payment can easily and safely be made by credit card. We accept Visa, Mastercard and American Express. Safe payment is guaranteed through direct payment or via Paypal.


CANCELLATION

If you have to cancel the order, please do this immediately by contacting info@forubyMe.com. If the order has already be shipped it can not be cancelled.


RETURN POLICY

Please contact Me before returning any items. Please email: info@forubyMe.com. We will give you a return address. You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Unfortunately we can not take responsibility for return shipping costs. Make sure to include contact information with the return and please provide us with a tracking number and a brief description of your case. Refunds for eligible returns or canceled orders will be made within certain days from receiving the return product or day of cancelation. Refunds will be made in the same form that the payment received.


REFUND POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shipping costs are non-refundable. If you receive a refund, the shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


COMPLAINTS

Email: info@forubyMe.com